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Message Management:: Effective Communications Jane Mobley

Message Management:: Effective Communications

Jane Mobley

Published February 25th 2005
ISBN : 9781583213681
Spiral-bound
40 pages
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 About the Book 

This workbook presents how to communication planning activities which are designed to help a water utility develop or revise a basic communication plan. Focus is on the specifics of communication planning: goals, objectives, strategies and tactics using a model based on history, current needs, and other factors unique to the utility. Utility Managers and their staff will find this workbook and accompanying CD-ROM most useful, as research indicates 46% of water utilities have no formalized communications plan.